Our commitment to customer satisfaction is unwavering. In
the event that you receive a damaged or unsatisfactory product, we offer a hassle-free
refund within one day of the product’s return, provided you furnish solid
proof such as an unboxing video.

Kindly note that while we bear responsibility for the
product, the customer is responsible for covering the delivery charges
associated with the return process. Your trust is paramount to us, and we
strive to ensure a swift and fair resolution to any issues you may encounter
with our products.

Note: Please fill up this form Returns/ Refunds Form and inform
us.

Ensuring the utmost satisfaction, we stand behind the
quality of our plants. In the rare instance that your plants arrive damaged, we
offer a hassle-free refund policy. To expedite the process, please provide
solid proof of the damage, such as an unboxing video. Your peace of mind is our
priority, and we appreciate your cooperation in ensuring a
swift resolution.

Attention! We cannot offer a refund or initiate any
returns if it does not follow the Returns and refund policy.

Cancellation

For cancellation of orders, please fill up this cancellation form: Cancel Order

Your order shall be cancelled imediately.

Refund Processing Timeline

Your refund shall be completed within 5 to 7 business working days. 

We understand the importance of a timely resolution, and we appreciate your patience as we diligently work to ensure that your refund is processed accurately and efficiently. Rest assured, our team is committed to providing you with a seamless experience, and we are doing everything possible to expedite the refund process. 

Thank you for your understanding, and if you have any further inquiries, please feel free to reach out to our customer support team.